Terms of Service
Last Updated: May 24, 2026
Welcome to our online store. These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or using our website, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Eligibility You must be at least 18 years of age to use our website and make purchases. By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
2. Orders and Acceptance All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order at our sole discretion. Prices are subject to change without notice.
3. Shipping and Delivery Please refer to our Shipping Policy for complete details. We currently ship only within the continental United States (48 contiguous states). We do not ship to Alaska, Hawaii, Puerto Rico, U.S. Military Bases (APO/FPO/DPO), or P.O. Boxes.
- Orders over $75 qualify for free standard shipping.
- Orders under $75 incur a $5 flat shipping fee. Processing time is 1-3 business days. Most orders arrive within 5-10 business days after shipping.
4. Returns and Refunds Please refer to our Return Policy for complete details.
- Returns are accepted within 30 days of receipt.
- Items must be unworn, unwashed, and in original condition with all tags attached.
- We do not offer exchanges.
- Return shipping costs are the responsibility of the customer.
- Refunds are processed within 10 business days after we receive and inspect the returned item.
5. Payment We accept major credit cards, debit cards, and other payment methods displayed at checkout. All payments must be made in U.S. Dollars. You authorize us to charge your payment method for the total amount of your order, including taxes and shipping fees.
6. Product Information and Accuracy We make every effort to display products and colors accurately. However, we cannot guarantee that the colors and images you see on your screen will exactly match the actual product.
7. Intellectual Property All content on this website, including text, images, logos, and designs, is the property of our store and protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written permission.
8. Limitation of Liability To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or products. Our total liability shall not exceed the amount you paid for the specific product in question.
9. Governing Law These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.
10. Changes to Terms We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after such changes constitutes your acceptance of the new Terms.
11. Contact Us If you have any questions about these Terms, Shipping, Returns, or your order, please contact us:
Online Purchases: Call or Text: 1.833.522.2787 By providing your phone number, you agree to receive text messages from us. Message and data rates may apply. Message frequency varies.
Email: customercare@astrthelabel.com
Customer Care Hours: Monday - Friday: 8:30am - 4:30pm EST